Your enquiry.
Your information.

Information you provide

When you contact us, you provide information such as your name, phone number, email address, town and project details. We use this to respond, discuss the job and prepare a quote. Please avoid sending sensitive information or details we do not need.

How enquiries are handled

Enquiries sent through the website are processed by Cloudflare and delivered to our business Gmail inbox. Email enquiries sent through your own email app are handled by your email provider and Google. We use your enquiry to take steps at your request before a possible contract, and to manage business correspondence. We do not add you to a marketing list from a quotation enquiry.

Keeping your information

We keep enquiry information while it is needed to handle your request and any resulting work. Project and financial records may need to be retained for legal and business obligations. You can contact us to ask about access, correction or deletion of your information; legal record-keeping duties may limit what can be deleted.

Website delivery

Cloudflare processes technical information, including IP addresses and request information, to deliver and protect the website. This site does not use advertising cookies or Google Analytics. Your browser may contact Google Fonts to display the website’s typefaces.

Your choices

You can call or email instead of using the form. For data-protection concerns, contact us first. You can also contact the UK Information Commissioner’s Office at ico.org.uk.